Patient-Centered Medical Home

Lakeview Internal Medicine is proud to be a Patient-Centered Medical Home (PCMH). To achieve this goal, we have fully integrated electronic health records (100% paperless), which interfaces with Prisma Hospital System, Bon Secure Hospital and Anderson Hospital, SC State immunization, as well as  LabCorp.   Some of the electronic health record features include a patient portal, electronic prescriptions, integrated tele visits, and auto appointment reminders. The patient portal allows patients to access their health records, view upcoming appointments, and email the doctor with any questions or requests.

Dr. Fiorentino coordinates your care in the office and monitors transition of care from external medical facilities. This way, you get better attention and proper care also nothing will be overlooked or unnecessarily repeated.

When you choose a PCMH, you are choosing a primary care provider who you will call every time you need medical attention. If you see the same doctor every time, he will know your medical history and which medications you are taking, and you will develop a relationship with your doctor and his healthcare team.

As your doctor or provider of choice, Dr. Fiorentino will:

• Work with you to improve your health and address your questions to help you make informed decisions about your care
• Explain diseases, treatments, and test results in an easily understandable manner
• Review your medications at every visit and discuss with you any interactions or contraindications
• Provide timely access to medical care and same-day appointments, whenever possible
• Provide the care you need when needed
• Develop a personal action plan with you to address your chronic conditions
• Help you set goals and track your progress
• Provide you with timely access to a clinical decision maker by phone
• Send you to trusted experts, if needed
• End every visit with clear instructions about expectations, treatment goals, and future plans
• Provide information on community resources (such as transportation, mental health, home care, smoking cessation, etc.). We provide social interventions.  We understand social determinates of health such as access to nutritious food, safe housing, cost of prescription drugs and transportation to medical appointments affect a patients’ ability to adhere to a medical treatment plan.  We are here to help. Please contact our office for more information.

We trust you, our patient, to:

• Be honest about your medical history, symptoms, and other important information about your health
• Tell your doctor about all medications you are taking
• Ask questions and actively participate with your doctor in planning your care
• Adhere to your doctor’s recommended treatment plan
• Inform your doctor of any changes in your health and well-being
• Let us know when you see other doctors and what medications they may put you on or change
• Ask other doctors to send us a report about your care when you see them, including lab work, test results, X-rays, or other diagnostic imaging tests
• Prepare for your appointment by bringing all medications and how you are taking them, and which medications you may need refills, getting your lab work done before the day of your appointment so your doctor can go over the results with you during the appointment time
• Keep your appointments as scheduled whenever possible
• Know your insurance and what it covers
• End every office visit with a clear understanding of your doctor’s expectations, treatment goals, and future plans for you

To learn more about our patient-centered approach to health care or to schedule an appointment, please call our Primary Care Internal Medicine office in Seneca, SC today at (864) 985-1122.